High-up boss to middle manager: “The sales numbers from last quarter are terrible. You’d better turn them around!” Middle manager to team supervisor: “Get your team on the ball. No excuses. We need higher sales numbers.” Team supervisor to sales execs: “You people better turn this around. The numbers better go up next quarter!” Trickle down […]
Translator and Builder: Two Key Roles for Managers Read More »
Today I finished going through the Results that Last: 7 Roles Every Manager Must Master course through Let’s Grow Leaders, and the last role is one that in essence, sums up the rest of them. In review, the first six roles are: Translator Builder Connector Galvanizer Accelerator Backer The final role is one of Ambassador.
How to Be An Ambassador for Your Team Read More »
Thanks to Vertex 42 for the calendar image. They have several images and templates for 2016 here. Click on the image to enlarge. The turn of a year is a refreshing time to evaluate and polish areas of our lives that may need some changes. As many of you may recall, 2015 was the year of
What's coming in the new year! Read More »
OPP: You are already busy, and you’ve been asked to organize/host an event for clients/customers. Several months ago, I was invited to an event hosted by Greenville Office Supply. They were having a lunch and learn opportunity at their office/warehouse and invited their customers to come by and enjoy a free lunch, tour, and other
10 Tips for Planning a Low Stress Event Read More »
Dear readers, I’ve been publishing a blog post per week for over two years, and have written or co-written at least one book a year since 2012. May I make a confession? I’m feeling a little overwhelmed. And tired. The good news is, business and opportunity has been growing. I feel certain in this
Many years ago, while in a management role, I was involved in navigating a difficult situation that came up between two employees. Large chunks of time were taken up in meetings with the employees and upper management. Many hours of productivity were lost because of this issue that was almost overwhelming at the time.
What are Business Soft Skills? Read More »
A swift water rescue team fans out into a V to navigate the fast flowing rapids. The leader carefully checks for unseen holes. The others slowly walk forward, providing a human barrier for the current to rush around. In the center, an area of peace is created, and the team members rotate opportunities to walk in
How to Get Along with the Colleague Who is Faster than You Read More »
“First, I need to apologize. We understand what it means to work on a deadline, and we’ve made that difficult for you.” I was working on an interview-style article that required a good deal of input from someone else, in this case, two business partners*. While they had agreed to be featured in the publication,
How to Give an Effective Apology Read More »
