People Skills and Emotional Intelligence

Gossip in the Workplace: Should We Have a Zero-Tolerance Policy?

[featured-image size=”pinterest” single_newwindow=”false”] “Of course we don’t tolerate gossip.” Is that what your company would tell me? If you have people working for you, you probably have gossip, at least in small degrees. Some companies, knowing how damaging gossip can be, decide to have a “zero-tolerance” policy about it. In other words, you get caught […]

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10 Things I Learned in 10 Years of Business, Part 1

[featured-image single_newwindow=”false”] Ten years. Wow. It’s time for a big birthday celebration and that’s going to happen in April! In fact, there will be a special announcement later this week about how we are going to celebrate, which includes the giveaway of 10 Chick-Fil-A gift cards (worth $10 each!) Why am I doing this? Read

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10 Tips to Celebrate 10 Years

What are your top tips for overwhelmed professionals? Before I give you mine, I’m happy to share that the first entry in my business checkbook is 4/22/2005 and we’ve been celebrating the 10th Birthday of HOPE all month. (Did you enter the drawing for the Chick-Fil-A gift cards yet?) Thought it’d be fun to list 10

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Saying "Happy Birthday" with Integrity

I was listening to a podcast and the speaker was sharing ways to show appreciation to your team. Most of the ideas were spot on, but I was concerned about one of them. This business owner greets his employee’s birthdays with a “Happy Birthday” email. Nice idea, right? Well, he went on to share how

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10 Things I Learned in 10 Years of Business, Part 2

[featured-image single_newwindow=”false”] Still in the mode of celebrating ten years, here are five more lesson I’ve learned since being in business for ten years. (For the other five, click here.) Your mission may change, but your character shouldn’t. I went from focusing on church office personnel to a more general audience, and back to “overwhelmed

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Should I Accept Your Coffee Invitation?

“Let’s grab coffee sometime.” How do you respond to that? Do you add the coffee appointment to your already brimming calendar? Do you refuse all coffee appointments? Do you put off answering?  On the day I began writing this, an article from Entrepreneur magazine called Why I Don’t Want to Have Coffee with You was

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