People Skills and Emotional Intelligence

Stressful Situation: How Different Behavioral Types would Respond

Hope stared at the computer screen.  She’d received bad news from IT that an app the entire team relied on was not functioning, and would probably not be for at least 24 hours. Von, holding his characteristic large mug of coffee (no creamer, no sugar) strolled by Hope’s desk and noticed her blank expression. “What’s …

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How to Handle Bad Drivers on Your Commute

Ever feel stressed on your commute to/from work – because of the other drivers on the road?  From drivers who refuse to use their blinker to passengers that like to play backseat driver, you’ll recognize each of these personalities. Here are some tips, compliments of CarRentals.com,  for how to deal with them and drive safely …

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Four Ways to Boost Your Morale at Work – A post, a video, a new book, and a bonus opportunity!

[youtube id=”rs4H_mFS3cM”] The culture in your workplace is unique. It is influenced by the dispositions of everyone on the team, the policies by which you work, and the environment, among other things. Each worker on the team has an influence on the morale in your workplace, whether or not they have a title such as …

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Four Ways Criticism is Good for You

I still remember being called into the Dean’s office in college. This goody-two-shoe gal, who rarely got in trouble, was being scolded by the Dean of Women for gossip. It isn’t fun to be called on the carpet–criticized for how you behave. Even smaller criticisms can zap the energy from your day–that snide comment you overheard …

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There IS an "I" in "TEAM"

There is a well-known quip that there is no “I” in the word “team.” After all, team is spelled  T-E-A-M. One catalog for team building materials uses TEAM to mean “Together Everyone Achieves More.” There’s truth to that. In real life though, using team building language, giving out mugs or hanging posters doesn’t automatically lead to a …

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Four Questions to Ask When You Notice Problems on Your Team

Every manager faces it–those times when your team is not behaving like a well-oiled machine and you finally have to step in to do something about it–or him, or her, or the situation. Before you make any decisions, get away from the noise and ask yourself a few questions, like these. Is this a short …

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Gossip in the Workplace: Why Does it Exist?

[featured-image size=”pinterest” single_newwindow=”false”] “Did you hear about Ryan’s performance review?” Sally whispered to Dan. “No,” Dan replied, curious. “What about it?” “Well, I heard that…” And there is the beginning of gossip. Some define gossip as only spreading untruths about others. But the dictionary defines it also as “idle talk, especially about the affairs of …

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Gossip in the Workplace: What Can We Do About It?

[featured-image size=”pinterest” single_newwindow=”false”] Gossip. It’s everywhere. It’s harmful, yet nearly everyone participates in it at some time or another. [callout]A perverse person stirs up conflict, and a gossip separates close friends.[biblegateway passage=”Proverbs 16:28″][/callout] Gossip can be defined as idle talk,* or talking negatively behind someone’s back, to someone who is not part of the problem …

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