People Skills and Emotional Intelligence

How and When to Apologize: Questions and Tips to Help You Decide

Earlier this month, I sent out an apology to my Breath of Hope members. I had recently discovered that some of my website/post links were not working for mobile users. One responded, “Thanks … I thought it was my phone!”  For months, it was possible my readers were inconvenienced so I re-sent the links with …

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Learning to Take Breaks that Work: Seven Things You Should Do for Yourself Regularly

Let’s face it. Life and work can be stressful. Whether you are trying to wear all-the-hats running a small business (like me), have a pressure-filled position in corporate America, have to travel a lot for work or are under or unemployed, your professional life can be challenging. And when you add in personal pursuits and …

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Helping Overwhelmed Professionals Excel: A Quote Quilt & a Quick Poll

One question poll: I’d like to find out the best day of the week to share my newest blog post–based on when YOU would be most inclined to read and/or share it.  Please click here to select your favorite day. Thanks for participating!   In lieu of a standard post this week, I’ve put together …

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7 Roles Every Manager Must Master for Results that Last

  One of the benefits of having my own business is the privilege to interact with several high-quality clients from a variety of industries. Not only do I get to build a business by supporting them, I also strengthen my personal and professional development due to interacting with their content and experience. One area of expertise …

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Confident Humility: The Foundation for Results that Last

  I’m blogging my way through the course Results that Last: 7 Roles Every Manager Must Master by Karin Hurt of Let’s Grow Leaders, one of the people I have the privilege of assisting through my business. This week, we’re focusing Units 1 & 2 of this 10 unit course. Unit 1: Introduction The course is set …

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7 Ways to Relate to Your Customer (Guest Post)

Finding new and innovative ways to connect with your customer is a challenge every business owner faces. With so many moving parts and the ups and downs that come along with business, maintaining a consistently positive customer experiences takes time and effort. One way to relate to your customer, despite the size of your business …

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