Have you ever called a business and received the recording, “The recipient’s voice mailbox is full”? Uh oh. That’s bad news for a business or organization that is trying to have a relationship with customers or potential clients. A full mailbox is a “barrier to entry” for your customers, and it’s a competitive world. If […]
A Full Voice Mail Box May Mean Lost Business Read More »
It seems counterintuitive. We have a to-do list a mile long, and yet we feel the need for rest. But if we rest, we won’t apply ourselves to the to-do list. How do you know if we should rest or not? 1. Listen to your body. It gives signals to share when you are over-tired.
50 Ways to Take a Five-Minute Break Read More »
Welcome to August! While for many, there are still plenty of “dog days of summer” left, there’s also a good deal of prepping for the fall. I don’t have to do school shopping anymore, but even back in July I saw people shopping for school supplies. And organizations/businesses are already thinking about routines and initiatives
A New Kitten – 31 Hints – and more Read More »
What is your MIT? One of my clients encourages people to focus on the “Most Important Thing” each day–a principle shared in their book, Winning Well. Similar concepts are part of conventional business wisdom however you word them–essentially, it’s prioritizing. I wrote about MIT some time ago here but it’s worth looking at again. For
What is your MIT Today? Thoughts about Prioritizing Read More »
Every day, overwhelmed professionals are inundated with emails. Some that arrive are well-meaning and designed to help you, like mine. Others are trying to sell you something. Others are (sometimes terrible) pieces of junk mail. And that’s not counting the emails that are actually from colleagues, clients, and customers. You can try a variety of
Do you enjoy the space in which you work? Maybe it’s a cubicle, or a home office, or a co-work spot. Perhaps you carry your “desk” essentials with you or have a fairly permanent set up at your employer’s location. Wherever you work, it’s important to have a set-up for comfort (ergonomically, too), motivation and
Do You Like Your Work Space? Plus Results of Pets in the Office, July Freebies, and More Read More »
Earlier this month, I sent out an apology to my Breath of Hope members. I had recently discovered that some of my website/post links were not working for mobile users. One responded, “Thanks … I thought it was my phone!” For months, it was possible my readers were inconvenienced so I re-sent the links with
How and When to Apologize: Questions and Tips to Help You Decide Read More »
Three distinct times in my life and career, I received hard feedback with a common theme. I still look back on those times as fundamental parts of my vocational (and personal growth) despite the difficulty of receiving the feedback at the time. Feedback comes in many forms, from “likes” on social media, to a conversation
How Do You Handle Difficult Feedback? Read More »
If you had to list at least four elements of a productive day at work, what would you add to the list? Good coffee? Limited interruptions? An inspiring spot to work? A dog or cat? I’m writing this at my favorite co-working spot and they have a cute dog that comes to the office. I
Let’s face it. Life and work can be stressful. Whether you are trying to wear all-the-hats running a small business (like me), have a pressure-filled position in corporate America, have to travel a lot for work or are under or unemployed, your professional life can be challenging. And when you add in personal pursuits and
Learning to Take Breaks that Work: Seven Things You Should Do for Yourself Regularly Read More »