Engagement and Communication

secret

Five Things a Real Professional Should Not Say (3 minute read)

Leave a Comment / Engagement and Communication /

We’ve all let out the snippy retort or the thoughtless response to an email. But a true professional will be conscientious about how he/she responds to others at work, knowing that good relationships are the foundation of professional effectiveness. The following examples are based on real-life dialogues I’ve experienced or heard about. “You obviously missed […]

Five Things a Real Professional Should Not Say (3 minute read) Read More »

“As an Executive, I Don’t Have Time for This” (Microlearning Exercise)

Leave a Comment / Engagement and Communication /

“Please communicate with my (support staff) because as an executive I don’t have time for this.” Yikes. That was the essence of an email received from a busy executive. How does it strike you?   One phrase or sentence can give an impression to others that you may later regret. (I don’t know if this

“As an Executive, I Don’t Have Time for This” (Microlearning Exercise) Read More »

social media

Consider Yourself a Professional? Here’s What You Should Avoid on Facebook (Acrostic)

Leave a Comment / Engagement and Communication /

If you don’t use Facebook or Instagram, you can skip this acrostic. 🙂 But if you’re part of the 2.13 billion users out there, here are eight things an excellent professional should avoid doing on Facebook. Fake news We’ve all seen it. Inflammatory articles based on pieces of truth or short sound bites, but that

Consider Yourself a Professional? Here’s What You Should Avoid on Facebook (Acrostic) Read More »

ignore

How to Communicate with Non-Responsive People (3 Minute Read)

Leave a Comment / Engagement and Communication /

You’ve sent an email to that client or customer multiple times, and you haven’t received an answer. Or you’ve called someone, and left more than one message (or found their voice mail box to be full.) You may have even resorted to sending snail mail, to no avail.What do you do now? The fact remains, that

How to Communicate with Non-Responsive People (3 Minute Read) Read More »

10 Steps to Publishing Your Own Book (Flashback)

Leave a Comment / Engagement and Communication, Organization and Time Management /

Do you have a book inside you? I’ve self-published a handful of books, all of which are available on Amazon and provide me some monthly income (click on the links in the sidebar to learn more.) From time to time, when people realize I have self-published, they become intrigued because they have a book inside of them, too.

10 Steps to Publishing Your Own Book (Flashback) Read More »

Project Board

How I Use Asana to Manage My Blogging (with Screencast)

Leave a Comment / Engagement and Communication /

If you’re a regular blogger like I am, sometimes it can be a challenge to develop a sustainable practice for adding fresh content to your blog. I’ve been working on streamlining my blogging process, even though I’ve been blogging regularly for years. While it’s always a work in progress, I thought it might be helpful

How I Use Asana to Manage My Blogging (with Screencast) Read More »

Mobile Email

Three Reasons Not to Announce When You Will Be Checking Email

Leave a Comment / Engagement and Communication /

“I check email daily at 11:00am and again at 4:00pm.” Have you ever received a message like that? It communicates that the writer is disciplined. It gives people an estimated time for when they may hear back. It’s impressive–or is it? Some professionals find that if they schedule times to check email, they can spend

Three Reasons Not to Announce When You Will Be Checking Email Read More »