Our Seven Distinctives
We're not for everyone. Everyone is not for us.
We serve a variety of people and are always open to discussing possibilities for expanding our client roster. But we know we aren't a fit for everyone who needs our type of services. Neither is every potential client a fit for us. We're efficient, communicative, and pleasant, open to feedback and expect to be able to share our suggestions. We work at a steady pace and respond within a reasonable timeframe.
Our ideal clients tend to have a developed sense of purpose, treat their team kindly, and are in tune enough with what they need to give us some direction and be open to feedback, even if they sometimes feel overwhelmed! We can help you grow and stay organized, but we aren't in the business of supporting continual chaos, nor are we interested in working for impatient, demanding people.
We help you excel. We don't make you excel.
We will come alongside you and give you ideas for how to pursue excellence in your unique way. We can help implement tasks and routines and even hold you reasonably accountable for your projects. But we don't hand-hold, and if you constantly drift off track (squirrel!) we may not be a long-term fit for you.
We take time to exhale and believe our clients should too.
We don't get complaints about our responsiveness and availability, because we can be reached pretty easily. However we believe in taking time "off the grid," and that a life of hope and wholeness includes non-professional pursuits. We believe our clients should have those same opportunities and don't expect you to be available 24/7/365.
Low Pressure Minimums - Maximum Value
You're probably not going to find many virtual assistance companies that are willing to work with such low-pressure minimums as we are. We are unique that way. Plus we give you one main contact with access to a strong team to give you the best of both worlds. Our pre-paid service accounts give you guaranteed access and while giving us some financial security, and reduces the annoyance of lots of invoicing or long-term contracts. (Although several of our clients have been with us for a long time!) That's maximum value for you!
We believe in synergy over competition. Even if we lose business.
Some of our clients are in the same industry. We have found that it only adds synergy. There is enough work for all of us. Tools or routines that benefit one client in an industry can benefit another in or out of it. We are generally open about our client roster, and haven't had a problem yet. If you need a service that is non-compete, we aren't for you. And, if in the evolving of our working relationship, we discover that a task we've been doing for you for a long time should now be handed over to someone else on your team so you can have a better process, we won't horde it out of fear of losing business.
We follow up. We won't chase you down.
Interested in our services? We'd love to talk with you and answer any questions. But our policy is to follow up with potential clients no more than once, maybe twice. Why? We don't want to be a bother. And, if you aren't ready to take the next step by the follow-up time, you probably aren't ready for our services yet. That's okay...keep reading and following and let us know when you are!
Our faith is important to us. And it includes respecting yours.
We don't hide nor over-promote our non-denominational faith in Jesus Christ and biblical principles. And part of that life means that we respect that our clients, customers and followers may not see everything the same way we do. What we do want in common is an ethical, kind and fruitful approach to our professional lives and businesses.